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Digital Marketing Analyst

  • Pune
  • 4+ years

Overview

Key Responsibilities

  • Analyze user journeys, funnels, heatmaps, dashboards, and session recordings.
  • Identify user behavior patterns, friction points, and CRO opportunities.
  • Develop data-driven CRO hypotheses and recommendations.
  • Support A/B testing, user testing, and qualitative research.
  • Work with GA4/Google Analytics and tools such as Mouseflow, Hotjar, FullStory, Qualtrics, or similar.
  • Combine quantitative and qualitative insights to drive UX and conversion improvements.
  • Collaborate with Product, UX/UI, Design, and Technical teams in an Agile environment.
    Prioritize recommendations based on business impact and implementation effort

Key responsibilities

  • Strong knowledge of GA4 / Google Analytics and digital KPIs.
  • Experience with A/B testing and user testing.
  • Hands-on experience with heatmaps and session replay tools.
  • Understanding of SEO, SEA/PPC, CRM, social ads, and email marketing.
  • Strong analytical, observation, and problem-solving skills.
  • Excellent communication skills with technical and non-technical stakeholders.
  • Autonomous, proactive, and user-centric mindset.

What you'll bring

Read dashboards, understand KPIs, and formulate hypotheses based on user behavior, business context, and market knowledge

  • Analyze user journeys, heatmaps, funnels, and session replays to identify friction points and optimization opportunities
  • Combine quantitative and qualitative insights from multiple sources (analytics, user tests, feedback, previous studies, etc.)
  • Synthesize complex findings and translate them into concrete recommendations (testing, UX/UI improvements, additional research, etc.)
  • Prioritize recommendations based on business impact and implementation effort, in collaboration with product, design, and technical teams
  • Project management for maintenance and upgrades of internal monitoring tools in collaboration with the technical teams in charge of their creation.

Competence:Proven digital expertise, with strong understanding of digital acquisition channels (SEO, SEA, CRM, social ads, emailing, etc.)

  • Good understanding of core digital KPIs with at least 3 years in Website CRO
  • User centric mindset
  • Comprehensive knowledge of user testing (A/B testing, qualitative testing, feedback, screen recordings, etc.) and Google Analytics
  • Agile methodology
  • Strong observation and synthesis skills
  • Quickly up to speed in the role
  • Autonomous / Shows initiative
  • Good team spirit
  • An educator able to tailor their message to their audience (especially with non-technical partners) Job Description

Technologies

  • Conversion Rate Optimization (CRO)
  • User Testing
  • AB Testing
  • Hotjar
  • Mouseflow
  • Communication Skills
  • SEO